Swan Travel Ltd is a travel company based in Birmingham that provides transport services across the UK. They aim to make trips comfortable and efficient, serving different types of customers such as individuals, families, and business groups. The company puts a lot of focus on being on time and keeping customers happy, and itβs generally seen as a reliable choice for both short trips and longer journeys.Their main services are coach hire and group travel, so people often use them for airport runs, school trips, company events, and leisure tours. Their vehicles are usually well looked after and come with modern features to help passengers stay comfortable and safe. They also offer flexible booking and can put together travel plans based on what you need, whether itβs a small private group or a larger organised event.
Alongside the transport itself, Swan Travel Ltd tries to make the whole process feel easy, from booking through to arrival. Their team is often described as quick to respond and happy to help, including supporting customers with routes and timings that fit their plans. This focus on the customer, together with pricing that feels competitive, has helped them become a familiar name in Birmingham for coach hire and travel services.
Bookings are only confirmed once you receive an email from us. Youβll need to pay in full before the service, unless weβve agreed on something different in advance. We accept cash, bank transfer, and debit or credit cards.
If you cancel with 21 daysβ notice or more, you may receive a 50% refund. If you cancel with 14 daysβ notice or more, you may receive a 25% refund. If you cancel with less than 7 daysβ notice, thereβs no refund. Refunds are usually processed within 28 days.
Customers are responsible for any damage caused to the vehicles. There may be extra charges for cleaning or damage. In some cases, we may ask for a security deposit (for example, for night bookings).
They provide minibus and coach hire for airport transfers, corporate travel, weddings, events, and group trips across the UK.
You can book online through their website or confirm via email after receiving a quote.
Yes, but refunds depend on how early you cancel (see cancellation policy above).